Patient and Family Information
At Arnot Health, we know your top priority is taking care of your body and spirit when you are ill. We also know that healthcare gets complicated and there are many important decisions for you and your family to make. These resources help you sort out the details and find the help you need.
Planning for Your Care
Explore resources available to support you and your loved ones. Available are advance directives to communicate your wishes with regard to your medical treatment, discharge planning information to help you prepare to go home, and other options, as well as pain control, which offers tips for helping you manage pain.
Read on for more information regarding paying your hospital bills.
Visitation Guidelines
Throughout the COVID-19 pandemic, we have had to adjust our visitation guidelines frequently based on the level of infection in our community. Click here for the most up-to-date visitation guidelines
Pay Your Bill
Safe, secure online bill pay is available for all your Arnot Health bills.
Pay Your Hospital and Arnot Medical Services (AMS) Bills
Arnot Ogden Medical Center, Ira Davenport Memorial Hospital, St. Joseph's Hospital and Arnot Medical Services Bills
Note: When paying for Medical Services with a credit card, you are foregoing State and Federal protections related to Medical Debt. This does not apply to debit cards or health spending accounts that issue cards for payments.
Bills and Insurance: What your bill means, who is billing you and why, and who is responsible for paying.
Self-Pay Collection Policy & Procedure: Explanation of true self-pay and self-pay balances after insurance.
Financial Assistance: How to get assistance and who to turn to for financial help.
Health Plans: What health plans do Arnot Health hospitals and providers participate in?
Rights and Responsibilities
Patient Safety explains our policies related to medications, valuables, cell phones, and tobacco.
Patient Rights as defined by New York State law and how we comply.
Patient Responsibilities to partner in your care and create a healing environment.
