Contact Us

In case of emergency or injury, call 9-1-1 or the Poison Control Hotline 1-800-222-1222

Health on Demand

Call Health on Demand to:

  • Ask basic health questions to understand a diagnosis, prepare for an appointment or a future appointment.
  • Request a referral to a physician or for services offered through Arnot Medical Services, a multi-specialty physician group associated with Arnot Health.
  • Register for community outreach events, wellness screenings, educational and other programs.
  • Ask for general information about chronic disease management, wellness screenings and educational programs.
  • Receive reminder calls before a visit, and follow-up calls after treatment or diagnosis.

Speak to a nurse Monday through Friday, 1:00 - 7:00 pm at 607-737-4499

Help with our new Patient Portal, MyChart

For General MyChart questions and issues, please call the MyChart Patient Support Line at (607) 274-4449.

Log into MyChart for:

  • Billing account questions
  • Request an itemized bill
  • Financial assistance application questions
  • Insurance updates and questions

For Patient Care issues, please contact the following:

  • Arnot Ogden Medical Center, St. Joseph's Hospital, or Ira Davenport Hospital, please call the Community Care Line at (607) 737-4415.

  • Cayuga Health, Cayuga Medical Center, or Schuyler Hospital, please call Patient Relations at (607) 274-4624.

Contact the Billing Department

The office is available to help with your questions from 8 a.m. - 4:30 p.m.

Billing inquiries for all hospitals and AMS may be directed to:

Patient Billing Call Center
607-271-2050

Hospitals

Arnot Ogden Medical Center:
607-737-4100

St. Joseph's Hospital:
607-733-6541

Ira Davenport Memorial Hospital:
607-776-8500

 

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