Patients of Arnot Ogden Medical Center
Arnot Ogden Medical Center strives to create a comfortable and convenient environment for your medical care. We understand that this might be a difficult time for you and your family. We hope to make your visit as easy as possible and provide peace of mind before, during, and after your visit.
Before You Arrive
Pre-registering is not required but may save time for tests and scheduled procedures.
Review our Patient Information:
- Visitation Guidelines
- Advance Directives
- Patient Safety
- Patient Rights
- Responsibilities
- Bills and Insurance
- Self-Pay Collection Policy & Procedure
- Financial Assistance
Pack light! Please leave valuables at home. You may bring the following:
- A complete list of current medications (prescription, non-prescription, and herbal or other remedies). Include the drug or treatment name, strength, and the number taken per day.
- Insurance information, identification, and any medical documents.
- Nightgown, pajamas, robe, comfortable clothing, slippers, and shoes.
- Toiletries such as toothbrush, toothpaste, soap, shampoo, razor, and other.
- No more than $10 cash.
- Ask your nurse or doctor if you have questions about any other items.
While You Are Here
If you need a wheelchair or directional assistance, our volunteers are available to escort you from the welcome center or call ext. 5581. Please note that the use of tobacco is not permitted on hospital property, and cell phone use may be restricted to certain areas of the hospital for safety reasons. Thank you for helping us maintain a safe, healthy environment.
Visiting hours: We welcome visitors to our patient areas from 8 a.m. - 8 p.m. Some specialty units operate differently and maintain different hours.
Support services include nutritional counseling, spiritual counseling, social services, and more.
You'll have a selection of foods to choose from, based on your doctor's orders. Meal schedule:
Breakfast 7:30 - 8:20 a.m.
Lunch 11:25 a.m. - 12:25 p.m.
Dinner 4:25 - 5:20 p.m.
Condition H (Help)
While a patient in an Arnot Health hospital, if you or your family member
- Feels you or your family member is not receiving adequate medical attention or
- Are Concerned about what is happening regarding care
Call the Condition H phone line and you will be provided immediate assistance either through intervention in care to ensure safety or improved communication regarding the plan of care.
Call Extension 5900 at Arnot Ogden Medical Center from any hospital phone to alert the Condition H team. Or dial 1-607-735-5900 from a cell phone and give the operator your name, location and concern.
After Your Visit
Most patients are discharged before 11 a.m. Actual discharge time is up to your doctor. After your visit, be sure to follow-up with your primary care provider.
Online bill pay available.
Heath on Demand: 607-737-4499
After discharge, a Health on Demand nurse will phone you to ask about your visit and you may receive a satisfaction survey in the mail from Press Ganey. Your response is very important to us. Your ideas help us improve our care and services.
Arnot Health Patients
Arnot Ogden Medical Center is part of Arnot Health, a regional integrated healthcare delivery system. To learn more about patient rights, responsibilities, financial matters, and preparing for your stay, we encourage you to review our Patient Information.
